Frequently Asked Questions
Everything you need to know about your next Casio timepiece.
Are all watches sold on Bhawar genuine Casio products?
Yes, we are an authorized retailer. Every watch comes with an original box, a warranty card, and a certificate of authenticity to ensure you receive a 100% genuine product.
How long does shipping take within the region?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. Please ensure the security tags remain intact to be eligible for a full refund or exchange.
Do the watches come with a manufacturer warranty?
Absolutely. All Casio timepieces purchased through our store include a standard 1-year or 2-year manufacturer warranty, depending on the specific model and collection.
What payment methods do you accept?
We accept all major credit and debit cards, secure online bank transfers, and popular digital wallets to ensure a seamless checkout experience.
How can I adjust the strap of my new watch?
For stainless steel bands, we recommend visiting a local jeweler or using a link removal tool. For resin and leather straps, the adjustable buckle allows for an immediate custom fit.